Last updated: March 1st, 2025
If you cannot complete the vehicle rental in the application, the application itself will give you the reason for the problem in the form of a so-called "pop-up" window.
Be sure to check that you have chosen the correct return location, that you have closed the windows and doors, that the key is correctly inserted into the key slot and that you have completely switched off the vehicle.
If all these conditions are correctly met, check whether you have an established connection to the Internet and a sufficient signal.
If you have met all the requirements for the successful termination of the use of the vehicle and still have problems, call us on our number 080 12 23, where we will help you to successfully terminate the lease.